Quality Award Recipients!
HealthCap would like to congratulate the 2019 Bronze, Silver and Gold AHCA/NCAL Quality Award recipients! The quality journey is an ongoing process of evaluation and a commitment to achieving success. Communities who have enjoyed success “live” the Baldrige criteria on a daily basis, everything done within the community is evaluated against this criteria and when necessary, systems are “re-created”. This may seem like a daunting task but as the old adage says “if it was easy everyone would have it”.
That said, receiving the Quality Award at any level is not the end of your journey! The commitment to quality and resident centered care is an ongoing process that requires your focus on continuous quality improvement. This is a time for you and your team to celebrate and then sit down and evaluate where you can improve even more! The sky is the limit!
Remember, quality cannot be achieved without commitment and a focused, sustained effort by your entire team! The residents entrusted to your care, families, the community and your stakeholders look to you for affirmation. Thanks for all you do and as always, should you need assistance please contact your HealthCap Risk Manager. Congratulations and HealthCap wishes you continued success!