Here are some ideas to strengthen communication and customer service from your facility staff! Share this graphic on our Resource and Education Center to improve relationships with residents and outside parties. Click here to download the infographic.
Vaccines: What You Need to Know Infographic
The intention of the influenza vaccine is to reduce the overall burden of respiratory illness to protect vulnerable populations at risk for severe illness. This document can help clear up some facts and rumors about the vaccines and can be found in the Resource & Education Center under Infection Control! Click here to download the document.
You Can Run, but…
The senior living industry has been improving the delivery of care for almost two decades. The network that providers have–which includes other providers, their agents, our risk management consultants (including the one and only Angie Szumlinski), and HealthCap litigation managers–is deep and strong. Thanks to leadership from AHCA/NCAL and their state affiliates (and I will put in a plug for HealthCap), providers can solve nearly any problem …