2024 QAPI Guidelines for Senior Living Facilities: Building a Culture of Quality

Angie Szumlinski
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November 15, 2024
Staff caring for a senior living resident.

When it comes to quality assurance and performance improvement (QAPI) in senior living, it’s not just about checking off boxes; it’s about weaving quality right into the heart of our daily routines. The 2024 QAPI guidelines for senior living facilities go beyond the basics, offering practical steps that make quality a shared goal for everyone—staff and residents alike. 

A major focus of the updated guidelines is on creating a supportive environment where continuous improvement feels like a shared mission. This means involving all levels of staff in QAPI initiatives, from those providing direct care to the leaders of the organization, everyone has a role in maintaining high standards of care. For facilities looking to deepen their understanding of effective QAPI practices, PharMerica’s document on building a culture around QAPI principles valuable insights. Additionally, our QAPI and Evidence-Based Strategy webinar offers strategies for reaching benchmarks and improving 5-star ratings, which can be instrumental in aligning with QAPI goals. 

The guidelines also emphasize the importance of clear communication and regular feedback loops, which foster transparency and encourage staff to identify and address issues proactively. To support compliance efforts, our History of Past Non-Compliance webinar is another helpful resource, providing context on past challenges and offering ways to avoid common pitfalls. With a strong QAPI framework, senior living facilities can continuously adapt and improve, making quality care a foundation rather than an afterthought. 

Stay well and stay informed!


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