Caretaker Burnout

Burnout – The Risks

Angie Szumlinski Case Study

We have all encountered that caregiver who begins their professional journey as the cheerleader, rah rah-ing everyone, hugging the residents, working the extra shifts and never complaining right? Well, what happens to that caregiver when they become exhausted emotionally, feel depersonalized and are less successful with their work? Sadly, this affects approximately half of all nurses, physicians and other clinicians …

Nurse walking with resident

Culture, Culture, Culture

Angie Szumlinski Case Study, News

Isn’t that what everyone is talking about? “Change your culture and outcomes will improve”! “Its’ a culture problem”! We have all heard it and have probably said it when we are referring to centers that are struggling with resident care and outcomes. McKnight’s Clinical News recently published an article that discussed “poor work environments” and “missed care”. In the article, …

John Doe vs. Skilled Nursing Facility

Al Hamlin Case Study

CASE STUDY Strategic resolution of a factually inflammatory case, before discovery reveals additional vulnerabilities, is a standard part of HealthCap’s “best practice” claim handling.  Resident John Doe was a very ill, 68-year old male with blindness, contractures and the inability to walk.  He had been on hospice nearly two years.  His four-year residency was essentially unremarkable until the event in question.    Frustrated and “sick and tired” of cleaning up John’s diarrhea, an …

Settling a Liability Case Early Impacts the Expense of a Claim

Al Hamlin Case Study

CASE STUDY Settling a case of liability early can greatly impact the indemnity and expense dollars of a claim. Settling a case of liability early, while leveraging causation arguments, all without incurring the expense of defense counsel and formal experts, is a true success story. Mary was a 91 year old widow when admitted for rehabilitation to a Five Star …