In this episode of Heart to Heart with HealthCap, Angie Szumlinski chats with Gwen Ryder, Vice President of Operations for Aspire Health in Ohio, about the challenges and lessons learned from navigating CMS Schizophrenia MDS Audits. They discuss the intricate process of compliance, the impact on star ratings, and how one missed detail can ripple into significant consequences for senior living communities. Gwen shares practical advice, insights on improving internal processes, and the importance of proactive quality assurance to stay ahead of audits. Tune in for a deep dive into a timely issue impacting senior living care and operations.