Social Media Icons on Phone

The Risks of Social Media

Angie SzumlinskiCompliance

Social media is a huge area of risk for providers and as such should be an important part of your QAPI committee discussions. Identifying your “social media footprint” is one step in the process however a bigger concern is your employees use of social media and how it could impact your organization. We have all heard about the horrific pictures posted on social media made by disgruntled or simply uneducated staff but what have we done to address it? Although individual situations have been addressed through the legal process, it is more important that we have a strict set of policies for employee behaviors and social media. Maybe it is time for you to take a more global look at your policies and determine if they address the individual situation or the larger issue. As always, it is a good idea to have legal counsel review policies prior to implementation. This article from Annals of Long Term Care will assist you in your efforts in establishing your social media policies and procedures.